Contact information
If you have any questions or concerns about orders, products, returns, or anything else, please feel free to contact us.
We are here to support you in making your shopping experience for you and your beloved dog as enjoyable as possible.
How to Contact Us
info@osanpo-store.com
Please include "Inquiry / Order Number (if available)" in the subject line for a smoother response.
Contact Form
You can also reach us via the "Contact" page on our website.
Shopify Inbox (Chat)
You can chat with us in real time using the chat icon at the bottom right of our website (available during business hours only).
Response Time
We will respond to inquiries in the order received.
You will receive a reply within 3 days of contacting us.
Shipper / Operator
Osanpo (Sole Proprietor)
Email: info@osanpo-store.com
Business Address: Disclosed upon request without delay
Phone: Disclosed upon request without delay